Terms & Conditions
Last updated: June 2026
In plain English: These terms cover your use of The Spa Traveller website. We publish independent editorial content and earn affiliate commission when you book or buy via links on this site — this never affects our editorial judgement. Some content is assisted by our AI editorial persona, Serena, and is always disclosed and human-reviewed. By using this site you accept these terms. Questions: contact us here.
1. Who We Are
1.1 This website is owned and operated by Van der Meulen Collection Limited, registered in England and Wales (company number 11094911).
1.2 Registered office: Suite 4, 20 Winchcombe Street, Cheltenham, Gloucestershire, GL52 2LY.
1.3 Throughout these Terms, “we”, “us” and “our” refer to Van der Meulen Collection Limited, trading as The Spa Traveller.
2. Acceptance of Terms
2.1 By accessing or using any part of this website you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the site.
2.2 We reserve the right to update these Terms at any time. The “last updated” date at the top of this page reflects the most recent revision. Continued use of the site constitutes acceptance of any changes.
3. Editorial Standards & Affiliate Disclosure
3.1 The Spa Traveller publishes independent editorial content covering spa travel, wellness and luxury hospitality. Our editorial judgements are made independently of commercial relationships.
3.2 This site participates in affiliate programmes. When you click certain links and make a purchase or booking, we may earn a commission at no additional cost to you. Programmes we participate in include:
- Amazon Associates (Amazon.co.uk) — tracking tag: spatraveller-21
- Expedia Creator Programme
- Awin publisher network (publisher ID: 2769664) — including Avant Skincare, Raw Beauty Lab, Pure Beauty, Environ Skincare, and other approved advertisers
- Spabreaks.com — currently active via Rakuten; migrating to Awin (ID: 126843). Existing links remain active during transition.
3.3 Affiliate relationships do not influence our editorial reviews, ratings or recommendations. We only feature properties and products we consider genuinely noteworthy. All affiliate links are labelled “affiliate” or “partner” where they appear.
3.4 Where content has been produced or assisted by artificial intelligence (our editorial AI persona, Serena), this is disclosed within the relevant article. All AI-assisted content is reviewed and approved by a human editor before publication.
4. Accuracy of Information
4.1 We take reasonable care to ensure the accuracy of content published on this site. However, spa offerings, prices, availability and treatments change frequently. You should verify current details directly with the relevant property or operator before making a booking or purchasing decision.
4.2 Nothing on this site constitutes professional medical, health or financial advice.
4.3 We reserve the right to correct errors or update content at any time without notice.
5. Third-Party Links & Services
5.1 This site contains links to third-party websites including booking platforms, spa operators and product retailers. We are not responsible for the content, accuracy or practices of those sites.
5.2 Any transaction you undertake via a third-party site is subject to that party’s own terms and conditions. We recommend you review these before proceeding.
5.3 Third-party services accessed through this site are provided “as is”. We accept no liability arising from your use of such services.
6. Intellectual Property
6.1 All original content on this site — including text, photography, graphics, brand assets and editorial formats — is the intellectual property of Van der Meulen Collection Limited unless otherwise stated.
6.2 You may share or reference our content for personal, non-commercial purposes provided you attribute The Spa Traveller and link to the original page. You may not reproduce, republish or commercially exploit our content without prior written permission.
6.3 Our brand names, logos and editorial formats (including the Micro-Wellness Index) are proprietary and may not be used without permission.
7. Prohibited Uses
You may not use this site or its content to: (a) engage in any unlawful activity; (b) infringe intellectual property rights; (c) transmit malicious code or interfere with the site’s operation; (d) scrape, crawl or harvest data without our prior written consent; (e) misrepresent your identity or affiliation; or (f) engage in any activity that is harmful, defamatory, discriminatory or abusive.
8. Disclaimer & Limitation of Liability
8.1 This website and its content are provided “as is” and “as available”. We make no warranties, express or implied, regarding fitness for a particular purpose, accuracy or uninterrupted availability.
8.2 To the fullest extent permitted by law, Van der Meulen Collection Limited shall not be liable for any direct, indirect, incidental or consequential loss or damage arising from your use of this site or any linked third-party site.
8.3 Nothing in these Terms limits liability for death, personal injury, or fraudulent misrepresentation caused by our negligence.
9. Competitions
9.1 Where we run competitions or prize draws, specific terms will be published alongside each promotion. The following general conditions apply unless stated otherwise.
9.2 Competitions are open to UK residents aged 18 or over, except employees of Van der Meulen Collection Limited and their immediate families.
9.3 One entry per person. Winners will be drawn at random from eligible entries received before the closing date and notified within 30 days.
9.4 Prizes are non-transferable, non-exchangeable and no cash alternative is offered. We reserve the right to substitute a prize of broadly equivalent value.
9.5 Spa day, spa break and spa holiday prizes consist of the access and/or accommodation specified. Travel, insurance, spending money and applicable taxes are the winner’s responsibility unless explicitly stated otherwise.
9.6 International prizes require valid travel documents. We accept no liability if a winner is unable to travel due to passport, visa or regulatory restrictions.
9.7 Unclaimed prizes will be forfeit after 21 days of notification.
9.8 We reserve the right to cancel or amend any competition at our discretion. In cases of fraud or technical failure we may disqualify entries or re-draw the prize.
9.9 By entering, participants grant Van der Meulen Collection Limited a royalty-free licence to use submitted content for editorial and promotional purposes. Copyright remains with the entrant.
10. Personal Information
10.1 Your use of this site and any personal data you submit is governed by our Privacy & Cookie Policy, which forms part of these Terms.
11. Governing Law
11.1 These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact
12.1 Questions about these Terms should be directed via our Contact page or in writing to:
Van der Meulen Collection Limited
Suite 4, 20 Winchcombe Street
Cheltenham, Gloucestershire
GL52 2LY